Privacy Policy

Introduction

ManutençãoPiscinas is committed to protecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you use our services or visit our website.

ManutençãoPiscinas is a brand of BTJT, Lda, operated by Pilar e Essência, Unipessoal Lda, a company wholly owned by BTJT, Lda. The entity that contracts with you, issues the invoices and answers for the performance of the services is Pilar e Essência, Unipessoal Lda.

Information We Collect

We may collect the following information:

• Name and contact information (phone, email)
• Address for service delivery
• Details about the requested service
• Communications via WhatsApp or email
• Website browsing data (cookies)

How We Use Your Data

We use your information to:

• Provide the requested services
• Communicate with you about quotes and services
• Send confirmations and updates about scheduled services
• Improve the quality of our services
• Comply with legal and tax obligations

Data Sharing

We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data only with:

• Service providers essential to business operations
• Legal authorities when required by law
• Professionals on our team directly involved in your service

Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss or destruction. This includes:

• Encrypted communications
• Restricted access to customer information
• Staff training in data protection

Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Object to the processing of your data
• Data portability

To exercise these rights, contact us through the means indicated below.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to:

• Ensure the website functions correctly
• Analyze website traffic and usage
• Continuously improve our services

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting obligations.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with the updated revision date.

Contact

If you have questions about this privacy policy or about the processing of your data, contact us: